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Terms & conditions
Terms and Conditions – Venioro
Last Updated: 28/04/2026
Welcome to Venioro. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from our website, you agree to comply with these Terms.
1. General Information
This website is owned and operated by Venioro. By using this website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and other applicable policies.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.
These Terms apply to all users of the website, including browsers, vendors, customers, and contributors.
2. Eligibility to Use
You must be at least 18 years old or accessing the website under the supervision of a parent or guardian.
You agree to provide accurate, current, and complete information during registration and checkout.
We reserve the right to suspend or terminate accounts that provide false or misleading information.
3. Products and Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
Product descriptions, images, and prices are subject to change without notice.
We strive for accuracy, but slight variations in color, texture, or design may occur due to lighting or display settings.
Some products may be available exclusively online and may have limited quantities.
4. Pricing and Payments
All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.
We accept payments through UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (if available).
Payment must be completed successfully before order processing.
Venioro is not responsible for failed transactions caused by payment gateway or banking issues.
In case of pricing errors, we reserve the right to cancel or refuse any order.
5. Order Confirmation and Acceptance
Once an order is placed, you will receive confirmation via email, SMS, or WhatsApp.
This confirmation does not guarantee acceptance of the order.
We reserve the right to cancel or refuse orders due to stock issues, payment problems, incorrect pricing, or suspected fraud.
If an order is canceled after payment, a full refund will be processed.
6. Shipping and Delivery
Orders are processed within 2–5 business days, excluding weekends and holidays.
Delivery timelines vary depending on location and courier services.
Shipping charges, if applicable, will be displayed at checkout.
Tracking details will be provided once the order is shipped.
Delays may occur due to logistics issues, weather conditions, public holidays, or unforeseen circumstances.
Venioro is not responsible for delays once the order is handed over to the courier.
7. Return, Exchange, and Refund Policy
Returns and exchanges are accepted within 7–10 days of delivery.
Products must be unused, unwashed, and returned with original packaging and tags.
Return requests must be initiated through our support team.
Non-returnable items include sale items, customized products, and certain categories like innerwear (if applicable).
Refunds will be processed after inspection and credited to the original payment method within 5–10 business days.
8. Cancellation Policy
Orders can be canceled within 24 hours of placing the order.
Once shipped, cancellation is not allowed.
Refunds for canceled orders will be processed within a reasonable time.
9. Intellectual Property Rights
All content on this website, including logos, designs, graphics, images, videos, and text, is the property of Venioro.
Unauthorized use, reproduction, or distribution of content is strictly prohibited and may result in legal action.
10. User Conduct
You agree not to use the website for unlawful purposes.
You must not attempt to hack, disrupt, or damage the website.
You must not upl